Self-Exclusion Policy of FOMO7
At Fomo7, we strongly believe in doing our part to help minimize gambling-related harm and assist those that might need help with their gambling habits. One of the necessary elements which we provide for users to assist them to be in control is our Self Exclusion Policy.
What is Self Exclusion?
Users are allowed to self-exclude themselves from our platform for a period of their choosing using the self exclusion feature. This option is set aside for those players who feel that they average gambling on the premises may have spun out of control and therefore would like to take a break or quit gambling altogether. When opting for self-exclusion for a specific period by entering into a self-exclusion agreement with Fomo7, you will not be able to use your Account for the length of time specified as self-exclusion, this can range from 3 months to 5 years.
How to Self Exclude Yourself from Fomo7?
Concerned individuals can send a request to self-exclude themselves by writing our Customer Support Team with the details of the period one wishes to self-exclude themselves. If no period is given, we will default yourself for the not less than six months time not more than 5 years self-exclude, with the minimum amount being lifted after six months.
How Soon After Requesting Self-Exclusion Will It Be Activated?
The required activation timelines will be taken into consideration upon hearing your self-exclusion request. Normally, we will change the account credentials and restrain any activity in the account after 24 hours of the submission.
What Happens If I Self-Exclude?
As a measure extending your self exclusion period the following measures will be undertaken to help you cease gambling :
Marketing Materials: We will guarantee that no marketing material will reach you throughout the exclusion duration.
Exclusion Of Database: Any participant in our databases will be excluded.
Client Access Term: The length of term you have provided shall be the default period of time. If no time is provided, then six months will be the Minimum Period.
Account Termination: On request we will close your account forever and if there is a balance in the account (or anywhere owed to you), we will transfer it to the bank account you list.
Can I Bypass The Forced Self Exclusion Procedure By Deactivating Account First Or Creating A New Account?
All accounts that were excluded through the self exclusion feature are entirely unable to be used unless the exclusion time is over. Furthermore, during this time, do not perform the following:
- Take measures to gain access to blocked accounts.
- Create another account.
- Use anotherβs account to place wagers.
Every form of bypassing the self-barring option has been deemed a violation of our terms of service and any customer contravening this will be open to a more severe account restriction.
Can my account be reactivated after the self exclusion period is over?
If, at the end of your self-exclusion, you want to reactivate your account, then you have to contact us directly and provide a written confirmation of your reactivation. Once properly addressing your complaint, we might permit you to reactivate your account but not before enforcing a 24-hour waiting period during which there is no activity on the account.
We have to say that Fomo7 remains the sole authority on whether or not you will be allowed to use your previously banned account.
What is the importance of self exclusion?
Self exclusion is a crucial bet restriction introduced with an intention to promote responsible betting behavior. It is designed to help you take a break from gambling whenever you suspect that your gambling activities are affecting your life in a negative manner. Our objective is to assist you to make a decision that is entirely in your best interest, and for that purpose, we will support you throughout the self exclusion process.
If you or someone you know suffers from gambling addiction, we would like to suggest the option of self-exclusion as a means to regain control of your life. Our Customer Support Team is ready whenever you need help with this.
Write to Us
Self exclusion assurance, any form of assistance, or simply self exclusion procedure, please feel free to reach to our Customer Support Team in order to seek help from our professionals:
Email: Β support@fomo7.org.in
For you to feel safe and healthy is our top most priority because we are here to take every precaution to ensure that your end result of gambling is within reasonable limits.